Referral and Assessment Lead

Job description

An exciting opportunity to join Certitude as a Referral and Assessment Lead as we continue to grow as London’s leading adult social care provider.

Salary: up to £43,000 per annum

Hours: 37.5 hours

Job Type: Permanent – Full time

Location: Hybrid – Balham / Ealing & Home working

Interview Dates: Thursday 30 October & Wednesday 5 November

Benefits

• A stimulating work environment full of opportunities to learn and develop
• 25 days annual leave + bank holidays & enrolment onto a pension scheme
• 24-hour Employee Assistance
• Paid Enhanced DBS
• Eye care vouchers & Perkbox (employee benefits platform – for wellbeing and discounts)
• Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

The role of a Referral and Assessment Lead is to manage referrals to Certitude from people seeking support or from statutory authorities wishing to commission services from Certitude. The role sits within the Housing team and is critical in supporting timely, effective, quality referrals and assessments of people into Certitude homes.

Duties will include:

• Oversee the local processes and procedures for local mental health contracts outside the referral procedure ensuring all empty rooms are relet with minimum delays.
• Work closely with social workers, and other stakeholders to gather relevant information and make informed decisions.
• Partner with Operational, Finance and Housing colleagues to monitor and plan the re-let of properties according to individual and organisational needs and in compliance with existing nominations and re-let agreements.
• Be the main organisational point of contact for all new referrals - Learning disabilities and mental health.
• Keep, analyse and report statistical data, as required including taking responsibility for the single source of truth weekly empty rooms report ensuring circulation to all internal stakeholders.

About you

To be a Referral and Assessment Lead at Certitude, the following are essential:

• Extensive experience in referrals, assessments and placement management, with proven expertise in assessing people’s needs
• Expert knowledge of Referral and Assessment processes within adult social care and accommodation-based support
• Strong knowledge of Care Standards and Care Act 2014, safeguarding, DOLS/MCA and CQC regulatory framework
• Strong background in Adult Social Care, with knowledge of learning disabilities, autism and mental health

To read more about the role and the full person specification, please click on the link on the left of this advert, titled ‘Job Description and Person Specification’.

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Referral and Assessment Lead at Certitude? Complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification is attached to this advert. If you have any questions, please email recruitment@certitude.london

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

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